Alterna® Prepaid Mastercard®
Using ATM
To withdraw cash from an ATM,
please follow the instructions below:
Insert your card and enter your PIN
Select “accept” or “continue” when asked if you agree to the ATM service fee (ATM service fees will vary. If you believe the fee to be too high, hit cancel) *See your cardholder agreement for complete list of fees
Select “withdrawal” when asked what type of transaction you want
Select “checking” when asked what type of account
Select or enter the amount you want to withdraw
Take your cash, card and receipt
MONEY PASS3 ATM NETWORK
Alterna cardholders can withdraw cash at any one of more than 37,000 MoneyPass ATMs in the United States (including Puerto Rico) with no ATM surcharge fee applied. The Alterna Card allows you to withdraw cash from virtually any ATM worldwide, but the MoneyPass network provides you with a lower-cost and convenient option. You can find the nearest MoneyPass ATM location in the AlternaCard App or by following the link below.
Alterna cardholders who receive payroll direct deposit into their Alterna Card account will receive two WAIVED FEE cash withdrawals per month (at least one electronic direct deposit in the previous calendar month is required to receive the two WAIVED FEE ATM withdrawals).
(Program fees apply). See your cardholder agreement for a complete list of fees).
When Receiving Cash Back Over-the-Counter at a Bank1
You can also withdraw up to $1,500 per day over-the-counter at a bank. Alterna charges a $3.00 fee and the bank where you are making the withdrawal may also charge a fee.
When Receiving Cash Back at Retailers
When making purchases at retailers that offer cash back, you can get up to $500 cash back per day2
- Third-Party fees may apply.
- See store for retailer restrictions.
- MoneyPass® is a registered trademark of Fiserv, Inc.